Mira's success with a fast-growing medical startup yielded big savings through brand resource management.
Springstone - A network of mental health facilities:
2010: 1 Location
Currently: 30+ nationwide
Extremely competitive industry resulting in ever-shifting content and tight deadlines
State by state compliance and potential resulting federal fines
Increase market share
Brand resource management:
Organize, produce, and distribute all of this company’s branded assets from a centralized platform
In 2010, this blazing hot medical start-up knew that, in order to hit their aggressive goals, they must build out scalable systems on the front end.
They knew that they had to produce and distribute properly branded, compliant materials to new and existing facilities quickly and effectively, while maintaining an incredibly lean corporate staff.
Mira's full-service approach to brand resource management provided a single-source solution for Springstone resulting in corporate brand, budget, and inventory control with local flexibility.
Brand Resource Management
All of the company’s branded assets were loaded to a single, secure platform ensuring integrity, quality, and consistency across the board. User access was rigorously vetted and tested to ensure facility and state requirements were met. Finally, lead time on receiving critical clinical and operational materials in hands was reduced from weeks to days. In addition, Mira implemented and managed an ironclad inventory + nomenclature management process. The results:
State and federal compliance amongst ever-changing regulations
Company-wide, monthly material pre-order program: 46% cost savings + 12 hours of time per facility per month
Smart billing: 64% reduction in invoice generation
New Facility Launch
Due to growing 30x in less than a decade, a scalable process for new facility launch was needed. We supported every one of the facility openings to ensure the grand openings and resulting occupancy went off without a hitch. Partnering with Mira yielded savings of 10 hours + 15% cost per launch.
Branded Apparel Ordering Process
With high turn-over, this process was expensive, time-consuming, and constant. With Mira, Springstone experienced 20% cost savings and 7 hours of time per facility/month. How?
Aggregated production 2x per week for all facilities
Each order individually packaged for ease of facility distribution
Eliminated stocking requirement
Internal administrators removed from employee direct ordering/payment process
46% savings on branded assets
64% reduction in invoices
Slashed 10 hours + 15% cost from new facility launch
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